The Conditions of “Difficult Conversations.”

Below are the conditions most likely to make for “difficult” conversations. They can be considered part of deliberative and decision-making processes that must be taken into account in order for communication that will be the most workable. The citations can be unearthed for additional insight.

Incommensurate cultural narratives. Difficult conversations are more apparent when the two cultures in conflict are particularly distinct or even incommensurate with respect to cultural qualities. And there is no shortage of descriptors and statistics that report differences between cultures. But our concern here is not with general differences such as those posed by Hofstede (1980) but with those differences that represent cultural conflict. Conflicting cultures such as the Israelis and the Palestinians delegitimize each other and have qualities that exacerbate the differences thus making conversation or contact between the two groups “difficult.” The Israeli-Palestinian narrative  represents significantly different accounts of the same historical events. They differ on how they selectively emphasize and organize events and motivations. But neither narrative recognizes very much legitimacy or pain of the other. Each blames the other and offers little recognition of its own behavior and how it has contributed to the conflict. Each sees the other as a threat and focuses on its own fears and reasons. Both sides demonize the other with historical events and have hardened their positions into mutually exclusive categories. The conflict captured by these competing narratives have certain cultural and psychological features that characterize them and these features are useful for understanding more precisely how cultural qualities make conversations difficult.

Cultural conflict becomes more restricted and difficult when both sides are heavily locked into the past, the myths of the culture’s birth and evolution. The Israeli narrative, for example, has been analyzed by many scholars with respect to its images of the past, parade of heroes and villains, and development of a worldview (Zerubavel, 1995). A key point is that these contemporary identities are constructed to meet contemporary needs by fashioning the modern narrative out of the past. The past is understood on the basis of the present. This is clearly the case for the Palestinians whose conflict ethos is completely directed toward its contemporary political conditions with the Israelis. This incommensurability with respect to interpretation of the past is particularly powerful because lessons drawn from the past are viewed as timeless and hence resistant to change. The past becomes glorified as a timeless truth that is a steady beacon of light. Consequently, conversations calculated to unlearn these lessons or change them are particularly “difficult.” There have been occasions when narratives converge and there is a movement toward mutuality. The Oslo Accords and Sadat’s visit to Jerusalem are such occasions in the case of the Israelis and Palestinians. Although they are no guarantee, historical events such as these underscore the importance of leadership and identity widening.

Narrative particularity. Difficult conversations focus on particular emotional experiences that are presented as objective. There is a difference between narrative in history where history is more rooted in collective agreement about events and their meaning. But narrative focuses on particular events and weaves them into a story designed to serve group interests. Groups focus on emotional events such as victories or defeats and spend more time concentrating on the strength and character of their ingroup narrative than they do on the nature of the outgroup narrative. Hence, one’s own narrative becomes sharp and precise with clear defenses and the outgroup narrative is more opaque. Israelis overweight the “war of independence” or the “Six-Day War” while Palestinians interpret these events as a “Nakba” (disaster) or glorify the intifada.

A sharp and precise narrative produces high within-group agreement about the interpretation of events and results in intensified links between people. Consequently, any disagreement within the narrative becomes disloyalty and dissenters are particularly stigmatized as outgroups. Conversations become particularly difficult because high within group pressure is a powerful deterrent to change. Such pressure directs a wall of resistance to the exposure and adoption of new information and perspectives. But a regular discourse of deliberation or resolution does make the accumulation of new perspectives possible because we have seen new attitudes and beliefs emerge from intractable conflicts in a number of cases. The Israeli Zionist narrative, for example, has broken up with the rejection and alteration of many of its tenets and the narrative has somewhat less appeal than it did historically including the diminution of its emotional appeal.

Existential threat. This is a common characteristic of intractable conflicts which of course makes conversations difficult. When a group fears for its very existence it will respond in difficult and defensive ways. But in intractable conflicts the two groups often have a deep history of existential threat. Jews have a long history of discrimination and defeat from Masada to the Holocaust, and the Palestinians also described their history as one of occupation and oppression. Related to existential threat is victimhood and the feeling that one’s own group is vulnerable. Groups that feel vulnerable or weak do not give up very easily and are particularly protective of themselves. Jews have an interesting history of both victimhood but are now in a power position. South African Blacks, Irish, Palestinians, Bosnians, Tamil in Sri Lanka all feel threatened. Such groups desperately hold onto an identity that categorizes everything the other side does as representative of their victimization. This mirror image psychology makes conversations difficult. Group members feel as if they’re going to be attacked both physically and symbolically.

Power differences. Conversations are most difficult and challenging when they are asymmetrical with respect to power (Deveaux, 2003). Power obstructs the pressures toward normative argumentation bound by norms of rationality. A clear position of power by one participant in a conversation pressures the person to use the power and makes him or her less amenable to listening and giving up strategic interests. Power distorts the issues and to the detriment of the process power becomes an issue itself. Dryzek (2010) reminds us that the deliberative and communicative processes involved are supposed to transform participants. They are supposed to help us clarify issues as well as deep commitments. But power makes it possible to exclude others and, more interestingly, it stunts normative reasoning. The conversation is clearly more difficult when the communication processes are distorted because of power asymmetry. And if one party is primarily concerned with its own status, or more concerned about one’s own gain and has the power to realize this, then there is not much incentive for good arguments and reasons in the deliberation process. The powerful party does not feel compelled to seek valid justifications because other easier power moves are available. In fact, an idealized version of deliberation might only reinforce the advantages of powerful participants. This would be especially true if the more powerful party has more symbolic capital than the less powerful party.

Delegitimization. Bar Tal and Teichman (2006) write comprehensively about the psychology of delegitimization that is most fundamental to groups in conflict and perhaps most associated with the experience of difficult interactions. As part of intractable conflicts, where the parties have prolonged violent conflict and are existentially threatened, delegitimization adds stereotypes and distorted communication patterns to the mix. Delegitimization is categorizing the other group as outside the sphere of humanity and subject to moral exclusion (Opotow, 1990). Interaction between the two groups, either individually or on the group level, is more than difficult; it is often impossible. Intergroup relations such as that between Hamas and Israel is an example of delegitimization such that each group refuses to recognize the other and considers the other as undeserving of human recognition. The information received about delegitimized groups is not only distorted but dominated by conflict themes. Negative traits are attributed to the other including troublesome political labels, biased group comparisons, and homogenization of the other group that does not allow for individuality or member differentiations. Bar Tal and Teichman (2006) explain how delegitimization involves stigmatizing the other group, which of course makes conversations difficult. When a group fears for its very existence it will respond in difficult and defensive ways. But in intractable conflicts the two groups often have a deep history of existential threat. Jews have a long history of discrimination and defeat from Masada to the Holocaust, and the Palestinians also described their history as one of occupation and oppression. Related to existential threat is victimhood and the feeling that one’s own group is vulnerable. Groups that feel vulnerable or weak do not give up very easily and are particularly protective of themselves. Jews have an interesting history of both victimhood but are now in a power position. South African Blacks, Irish, Palestinians, Bosnians, Tamil in Sri Lanka all feel threatened. Such groups desperately hold onto an identity that categorizes everything the other side does as representative of their victimization. This mirror image psychology makes conversations difficult. Group members feel as if they’re going to be attacked both physically and symbolically.


How Many More Decades Do We Have To Watch This Silly Shuttle Diplomacy between Israel and Palestinians? It doesn’t work!

How much longer do we have to watch an American diplomat shuttle back and forth between Israel and some neighboring country? From Henry Kissinger in the 1970s to John Kerry it’s all the same process. The tennis match image comes to mind and I would use it if it were not such a cliché. I’m increasingly coming to the conclusion that it’s all pointless and that comes from somebody who believes in talk. Even though I recognize that talk is slow and there’s nothing magical about it, there comes a point when you have to ask yourself whether it’s all worth it.

Kerry and negotiation

When talk fails it is usually for one or a combination of three reasons. One, it’s the wrong kind of talk. Two, the wrong people are talking, or three the structural conditions are interfering. All three are at work in the Israel-Palestine shuttle diplomacy. It’s the wrong kind of talk because the two sides are unprepared to have serious political conversations when they need more authentic mutuality. The wrong people are talking because there should be more conversational work at the civil society and interpersonal levels. The structural conditions could be improved to increase democratic forms of communication, inclusion, and more creative and grassroots routes to problem-solving.

Palestinian supporters often boldly claim that resolving the Israel-Palestine conflict is the key to bringing greater peace to the region and although this is an exaggeration supporters have been successful at turning the conflict into the symbolic prototype for all the world’s problems. I think about the ugliness in Syria, the savagery of militant groups, rising religious authoritarianism, escalating economic inequality, Iran and the spread of nuclear weapons, and then discover that serious people in Washington want to talk about West Bank Palestinians!

Of course the conflict must be resolved or at least managed into agreement. But the biggest beneficiary of any resolution is going to be Israel. How long can Israel continue to occupy the West Bank? How long can it remain a security state? How long can Israel maintain its successful democracy and market economy if it has to oversee 2 million Palestinians?

There will not be peace between Israelis and Palestinians – real peace when barriers can be removed – until it emerges from democratic impulses born in civil society. When Palestinians demand more of their own rights from their own leadership they will be in the position to demand rights from Israel. America should be supporting Palestinian political infrastructure by working on the economy, improving governance and civil liberties, and expanding business practices that can rationalize relationships and serve as a foundation for future democratic relationships. But the conflict remains intractable and diplomats like Kerry are operating at the wrong levels.

Muslims and the Jews tell two different stories both of which are fueled by media and policy decisions. Israel tells a story of historical oppression and discrimination culminating in the Holocaust and the creation of the state of Israel. Jews feel vulnerable and threatened. Muslims feel disrespected by the West and the victims of media biases that portray them as fundamentalist and inherently backward, not to mention violent and religiously extreme.

These narratives produce tensions between Islam and the West and are decisive. They make for a cultural divide which results in polarization of identity issues, adversarial framing of historical matters, and rejection of any sense of shared responsibility for conflict. US policy and world media circulate these images and messages to the detriment of any sense of complementarity between the two.

In my opinion, there are two things that can happen: the differences between these stories can be emphasized, which will lead to increased intensification leaving the disputants to be trapped inside their own threatened identity. And the macro level of official contact will continue to founder. Or, these narratives can be reframed in order to seek points of convergence where it is possible to formulate cooperation and mutual affinities that direct them away from a “conflict-saturated” reality. Rather than rival narratives, Jews and Muslims can avoid the drift toward polarization and begin to tell a new story, one that affirms a distinctive identity while acknowledging the “other.” I choose this direction.


Hebrew and Russian Language Vitality and Conflict

One way to track the power and influence of a culture is by watching the shifts in language use. People are attached to the language they speak and the culture it embodies. When a group speaks a language it’s because they perceive that language to have standing and relative importance.
Russia may have just asserted itself and flexed its muscles but it’s really a weakened national polity as evidenced by the erosion of the Russian language around the world. As Marshall Singer reports, in his Foreign Affairs article “Language Follows Power” Russia is no longer the official language among many of its republics and the countries of the old Soviet bloc. Many state powers are turning away from Russia and its language and showing preferences for English and French.
Languages get used when they are functional and vital. A vital language is responsive to new usages and terminology and changes to reflect an active culture. Hebrew is a good example of a restored and revitalized language that is only spoken by about 8 million people but exercises a power beyond its numbers because of its ties to sectors of the economy and popular culture as well as traditional religious groups.
As nationalism broke out among non-Russian nationalities they began to reject Russian culture and especially the language. Singer also reports that the publication of books and the production of television programs has decreased in Russian but increased in other native languages. The Russian language has faded with the power of the Russian political entity – recent militarism notwithstanding.
Hebrew, on the other hand, within its national boundaries is so strong that it has drowned out some minority languages. Freeburg in a study of the revival of Hebrew offers interesting data on how other smaller languages in Israel (Karaim, Ladino, and Yiddish) have almost been threatened out of existence. The revitalization of Hebrew is typically pointed to as a tremendous success story but Freeburg suggests that the negative consequences of the revitalization of Hebrew have been overlooked. Still, as Russian and Hebrew evolve they change their relationship with the process of conflict resolution.
The Role of Language and Conflict Resolution
The assumption of universality is one of the first mistakes conflict resolution theorists make. In other words, they emphasize the common structural features of conflicts. Or, at least what they believe to be the common features. A Westerner will talk about “negotiation” or “reconciliation” and assume that these concepts are shared by the conflicting parties. The Westerner will assume common patterns and regularities even if terminology is different.
But Raymond Cohen has written cogently about emphasizing variations rather than resemblances. The differences between conflicting parties are important because meanings carry cultural weight and depict different versions of reality. Peace may seem to be a familiar enough idea but its use by various cultures contains characteristic distinctions and meanings. As Cohen explains, in English to “compromise” means to balance concessions and is a very laudable and positive term. But Arabic lacks such terminology and even the ones they use can imply a compromise over a principle of honor or justice which is to be avoided not embraced. Moreover, Israelis argue in a direct and pragmatic manner and consider deep philosophical arguments over principles to be paralyzing. But in Arabic there is no word for pragmatism and it is offensive to neglect principles.
Managing and resolving conflicts is an unavoidable human activity that is steeped in cultural values and differences. Consequently, meanings and implications of conflict resolution have accumulated over the millennia and found their way into the deep semantic structure of language. These semantic structures must be extracted and re-formed until conflicting parties see the nature of conflict from the same perspective – or at least the perspective that is “close enough.”


New Trends and Knowledge-Based Journalism

The United States has a long tradition of “objective” journalism. At least we tell ourselves that objectivity is an ideal to strive for. In some other news cultures there is not even the pretense of objectivity. A newspaper, for example, will have a perspective and they will state it clearly and the reader is expected to know the perspective. So there is a communist newspaper, a socialist newspaper, a business capitalist newspaper, and so on. The reader understands the perspective and reads the news with the interpretive lens called for.

But whether there is objectivity or perspective the news is still a sort of “lecture.” The journalist is an authority and the reader is “learning” something. Given the distrust of journalistic institutions, sinking circulation, weak citizen engagement, and low credibility for news this monologic approach is clearly dying off.

But modern incarnations of journalism are more influenced by user generated possibilities as well as new technology. Fueled by the ideas of public journalism and a reinvigorated public sphere where ordinary citizens could communicate about ideas, contemporary thinking about journalism includes more interactive possibilities. (A good reading on these and related matters is by Marchionni in the journal Communication Theory volume 23, 2013) The reader can use various web tools to participate in journalism and this can include supplying content and forming a sort of collaborative journalist-citizen relationship.

These new trends are interesting and grounds for improved engagement between the public and journalism institutions. But I am less concerned with what journalism practices are called (public, participatory, interactive, or conversational) then I am with journalism’s quality and reliability. I prefer the term “knowledge-based journalism” as described by Patterson in his book Informing the News: The Need for Knowledge-Based Journalism. A thorough essay on knowledge-based reporting appears here.

Knowledge-based reporting tries to maintain the tradition of accuracy and truth but recognizes that most of the time the news report will simply do its best to get the best version possible. Still, knowledge-based journalism relies on its tradition of verification. Journalism is not fiction, or entertainment, or propaganda. Patterson, as described in the essay available in the link above, argues that journalism should adopt the thinking and processes of “science.” That is, the journalist formulates guesses and hypotheses, gathers facts, and knows how to apply other facts.

Walter Pincus wrote an article for Columbia Journalism Review accusing journalists of being narcissistic primarily because of journalism’s interest in larger long-term investigatory projects that are likely to bring Pulitzer prizes. The article makes a few counterarguments warning against the narcissism that prompts journalists to devote too much time to one story rather than making a variety of issues available to readers.

But deep knowledge and competence and specialization are at the core of knowledge-based reporting. Patterson reminds us that journalists who are uninformed and lack detailed knowledge are more subject to manipulation by sources, make more mistakes, and vulnerable to a few experts.

Finally, communication scholars have pointed out that journalists are just fine at providing the who, what, where, and when but fail miserably at the “why” question. I have asked journalists about this and they typically reply that they do not want to turn the press into a school text. But this hardly seems like an inevitability. And with new technology and graphics the possibilities for likely presentations and explanations seem ample. I will not repeat the cliché about democratic and free societies relying on quality information. But “democratic and free societies rely on quality information.”

Ethnopolitical Capitalism and Access to Communication Technology

Most and Lease Expensive Cities

The table above represents the most and least expensive countries in the world. I’m not so concerned in this posting with a discussion of cost of living but with the relationship between how expensive it is to live somewhere and access to media, computers in particular. There is a correlation, a strong correlation, between developing countries and what has been termed the “digital divide.” This lack of access to information and information technology is not a simple unfortunate byproduct of other things, but a crucial issue with respect to economic and social development. Media access will provide the crucial information and knowledge that make developing countries more productive.

The full implication of the consequences of the digital divide are still being untangled, but there is no doubt that the cheapest places to live are usually developing countries and they lag significantly behind industrialized countries when it comes to technology and the Internet. Even more interesting and perhaps detrimental to developing cultures is the fact that these developing countries focus on infrastructure rather than how the technologies are to be used. Of course, infrastructure is important and necessary but issues in information strategies, diffusion of information, and political possibilities are perhaps more important. Communication technology lowers barriers to the development of democracy, helping disadvantaged communities, and facing social problems. There have always been the “haves” and “have-nots” but now there is the “information rich” and “information poor.”

Muslims and the Digital Divide

Catherine O’Donnell in an article on Political Parties and the Digital Divide explains that Muslims are increasingly wired and have made progress in the last years. In particular political parties are online accompanied by growth in blogs, listserv’s, and chat groups. Interestingly, politics in Muslim countries is increasingly online but the divide between rich and poor countries is greater than ever. Developed countries have more high-speed broadband and sophisticated infrastructure. Again, the price of living in developed and undeveloped countries is predictive. The cost of an hour of Internet in a cyber café located in one of the developed countries in the chart above has dropped significantly. But this is not true for less-developed countries.

Prejudice and the Digital Divide

One more insidious relationship is between race and technological availability and use. Technological power is deepening the levels of discrimination suffered by those who live in undeveloped countries and are especially a member of a minority or disadvantaged group. Technological power advantages those already in power and reproduces the class system that makes it so difficult for less powerful groups to prosper. The study “Falling Through the Net: Defining the Digital Divide” documents the relationship between the use of new digital technology and disadvantaged groups. Below are some conclusions from the study, which was completed in 1999 so the actual data has changed, but the general thrust of the conclusions still hold.

“Those with higher education have more access to information technology.”

“High income families are more likely than low income families to have Internet access.”

“Political disadvantages are correlated with communication technology disadvantages.”

There is not only a racial divide but an ethnopolitical one. Group contact, including dialogue and deliberation, predominantly rely on access to new technology. And this is increasingly true because new technology provides the means and opportunity for communicative exchange at a far greater level then could ever be achieved by organizing face-to-face contact.

Computer skill and access to the technology and training necessary to maximize their use is a form of new power. If these new technologies are not made available to disadvantaged groups then power gaps will grow even greater and the differences between groups that typically lead to tension and communicative distortions will be exaggerated. Equally as important is the content that travels on communication technology. Dialogue between contentious groups such as Islam and the West must find the public sphere. This is most likely to be in cyberspace.

Is this the Muslim Martin Luther?

Fethullah Gulen

The photograph above is of Fethullah Gulen who Victor Gaetan writing in Foreign Affairs compared to the Muslim Martin Luther. Interestingly, I have been writing a little bit about Gulen recently in a book that I’m finishing up and during my research I had become a little intrigued with Gulen. You can find the article in Foreign Affairs here.

A typical descriptive statement about Islam over the last decade is that it never experienced a Reformation. It is true enough that Sufi-ism and scholars such as Said Nursi inspired new more humane schools of thought but they remain marginalized. Much of Islam, not all, is harsh and rooted in the political and military conditions of the ancient world and there has never been a moderation of these tenets by a Muslim Martin Luther. There has never been a Muslim Reformation. Martin Luther was an influential and controversial figure in the Christian Reformation movement. He was responsible for entire new lines of thinking in Christianity and set in motion a sort of enlightenment. Luther had a desire for people to feel closer to God and this led him to translate the Bible into the language of the people, radically changing the relationship between church leaders and their followers. Martin Luther is generally associated with rooting out corruption, preventing religion from being used as a tool for political power, and humanizing the church his anti-Semitism notwithstanding.

Even at the risk of exaggeration, many feel the contemporary version of the Muslim Martin Luther is Fethullah Gulen. Gulen is a Turk who has been in the United States since 1999. He has worked to promote a modern school of Islam and is an Islamic intellectual committed to secular education, economic development, democracy, and acceptance of scientific knowledge.

Gulen has taught that Islam should devote more energy to public service and be separated from politics as much as possible. His emphasis on helping others and doing good deeds in the community is consistent with much Koranic teaching and directs attention away from political organization. This is in sharp contrast to the Muslim Brotherhood whose ascendancy in the last half-century has argued that the state should be Islamic and armed struggle is a moral and spiritual obligation. Moreover, Gulen is committed to education, including science and math, and has over 1000 schools around the world with video and instructional material made easily available to students.

As you might imagine, Gulen is not popular with modern-day Islamists. He has been exiled in the United States for many years and clashed with Erdogan over foreign-policy and authoritarian politics. Gulen is a strong supporter of democratic dialogue and he has chastised Turkey and other Islamic countries for poor treatment of journalists and a failure to engage sufficient constituencies over issues such as the Gezi Park protests.

The Gulen movement upholds numerous liberal conditions such as the belief in the intellect and the fact that individuals are characterized by free will and responsibility to others. Not all of Islam divides the world up into categories such as dar al-harb (the house of war) and dar al-Islam (the house of peace) but understands humans as more coherent and integrated. A verse in the Koran states that “there is no compulsion in religion” which emphasizes the individual intellect and freedom of choice.

Gulen is both careful and brave. He will not be intimidated and continues to speak up even in the face of the easy violence that could confront him. While Erdogan continues to clamp down on Turkey with Internet censorship and control of the judiciary, Gulen continues to infuse Islam with the teachings of tolerance and democratic sensibility.

No Advocate for New Media Would Want to Take Credit for Egypt or Ukraine

Facebook must be truly a magical medium. It cannot only reconnect you with your old high school friends but whip up a democratic revolution in its spare time. It received so much initial credit for the Arab Spring that political activists in places like Egypt began to question whether or not they were sufficiently committed or worked hard enough. Well, that was all an exaggeration but it is the case that Facebook had at least “something” to do with influencing the uprisings.

I enjoy my twitter (that’s me @dellis2) and Facebook accounts and they represent truly important advances in technology and the puffed up power of information networks. But as of now their media created images remain more potent than the reality; the impact of online activists is exaggerated although not unimportant. Marc Lynch, writing in Foreign Policy (Twitter Devolutions), argues that the power of social media must be tempered, that activists and academics sang the praises of these new media too loudly and they are subject to more criticism than has been levied. Moreover, the gritty politics that follow these uprisings is more important for shaping political life, yet if you judge by news coverage new media seem to have little to do with this. Facebook and twitter only seem to rear their heads during times of revolution. Off-line politics is turbulent but remains more central to the struggle for transition from authoritarian systems to more democratic ones. Below are some questions and issues that must be addressed with respect to new media because on the one hand new media get too much press, but on the other they are truly impactful. This means our understanding must be more nuanced.

1. Why do social media seem to get more attention or have more impact during revolutions or times of upheaval? During quiet times Facebook seems to offer little more than a pleasant pastime or benign exchange of information. There is still a tinge of awe surrounding new technology that lends technologically laden significance to a story that it carries. The story is not trivial because it is circulating on new media; on the contrary, it is important. When there is a crisis or political instability Facebook and Twitter seem to structure stories quickly as “good vs. evil” or “right vs. wrong.” I would guess, and I have yet to see data on such an effect, that any flurry of new media activity has a polarizing effect that results in binary oppositions such as “right vs. wrong.”

In the article cited above, Lynch observed that during the most active times in Cairo the Muslim Brotherhood and the non-Islamist online community structured their Twitter and Facebook exchanges exactly as described. Every time a story was critical of the Muslim Brotherhood it was quickly shared and reinforced by additional stories critical of the Brotherhood. And the same was true of the other side, every story critical of non-Islamist political activists was redistributed and shared by the Muslim Brotherhood thus perpetuating spirals of polarization. Habermas’s glorious inclusive and democratically aesthetic public sphere was nowhere to be found.

2. Why is it that social media are better at organizing and stimulating upheaval then routine politics? The new media seem to love energy and issue-driven controversies rather than the slow work of building political organizations. Again, Lynch points out that Twitter and Facebook were more successful at merging once disparate coalitions than mobilizing masses of voters. Perhaps Facebook is simply easier and faster and works best when a political situation is amenable to faster organization. Moreover new media can quickly employ the power of visual and auditory messages that increase their impact. Violence or a grisly death can be captured immediately on a cell phone and uploaded within minutes. This captures the attention of activist groups and encourages involvement. There is a “thrill” to new media because of its speed and multi-sensory impact that is not present during routine politics. we have not heard much from Ukraine but pay attention as things heat up.

3. The political strengths of Twitter and Facebook can be easily challenged by any regime willing to be as repressive as it needs to be. Places like Bahrain and Saudi Arabia, not to mention Iran and Syria, are finding new ways to interfere with online activism including shutting them down when necessary. After enough pressure, and it does not take much, citizens and active account users will simply stop participating in online activity in order to avoid persecution and even violence. The possibility of harassment and arrest make it quite easy to withdraw from the online community. But it does pose the conservative dilemma which is that shutting down new media causes an uproar and does as much damage as good in the eyes of the dictator.

The various social media did not create revolutions in Egypt or the Arab spring, but they did play a role. They have undermined traditional models of information and helped elites and activists empower themselves in order to facilitate change. But if we hail the opportunities for elites and activists to encourage democratic changes, we have to also recognize the problems and limitations of these new forms of communication. At the moment, given the instabilities  in Egypt and other countries, no advocate for new media would want to take credit for the current political realities.

Edited From Feb 2013

The Reptilian Sensuality of Hate

The noted cognitive scientist and Nobel Prize winner Daniel Kahneman introduced the concepts of System 1 and System 2 or fast and slow thinking. System 1 is fast, instinctive, and emotional. System 2 is slower, logical, and deliberative. System 2 came later in our evolutionary development. System 1 thinking is intuitive and uses quick judgments that we rely on for most decisions. It is also the process that leads to far greater biases in judgment. System 2, our more deliberative thought processes, can be used to dampen the negative effects of our intuitive judgments. System 1 or fast thinking is reptilian and automatic. It has evolved from deep in our evolutionary history. So we respond quickly and easily to sexual associations and danger. System 2 is thoughtful and cognitive. It requires slower thinking and patience.

The experience of hate is I think a System 1 cognitive process but we often try to treat it with System 2 solutions. In other words, the bigot, anti-Semite, and the racist are typically confronted with System 2 rational thinking as if the person is simply experiencing unjustifiable beliefs and misinformation. We try to change the person or educate him by presenting facts, correcting errors, and revealing logical inconsistencies. Curiously, we are dumbfounded and dismayed when this doesn’t work. When our attempt to reason the other person into correct thinking is useless we are chagrined.

The truth is that bigots and racists and anti-Semite’s don’t want to hear it. They are immune to the closed fist of logic that characterizes reasoning. Also, even though it’s a little bit counterintuitive, these people enjoy the experience of hating. It’s a powerful biologically-based experience of information that doesn’t require much from them and is sensually pleasing psychologically. The System 1 experience of emotional engagement for the racist and anti-Semite is fun! The quick and automatic conclusions of System 1 thinking are enjoyable and require little of the hater.

The person’s beliefs are firmly established and foundational to the experience of hating. There’s no questioning or insecurity. Anti-Semites stand sure in their beliefs and the power and pleasures of self-righteousness, condemnation of others, and sense of intense kinship with those who think like them is climactic in its joy.

Just look at the joys of hating:

  1. That anti-Semite gets to compare Jews to Nazis. What an orgiastic pleasure it is to take the group you hate most (Jews) and compare them to the great symbol of evil Nazis. Hatred is a purifying experience and perhaps the height of its titillating pleasure is the sense of superiority it confers on one. The bully, the self-righteous, the judgmental, and the ignorant are all soldiers in this army of those who feel superior. The expressions of their beliefs are immediate and instinctual. And since they have little cognitive analytic sensibility and are incapable of genuine information processing, they don’t even see themselves as anti-Semitic.
  2. The racist who feels his group is superior transcends the pleasures of superiority and can think of himself as “morally” purified. Everywhere he looks he sees evidence – the confirmation hypothesis at work a System 1 heuristic – of his group’s moral clarity. The history and traditions of the outgroup are the subject of propaganda and deceit as any “good” in the outgroup is automatically attributed to the environment rather than the group thus maintaining the racist’s own sense of purity.
  3. The instinctual and exaggerated language of the hater quickly categorizes the other and relieves him of the burden of real moral scrupulousness. So one can accuse Israel of violation of human rights or colonialism without doing the hard analytical work of defining and understanding these ideas. These pleasures extend to the Westerner who hates Islam as well. His sense of political supremacy and rectitude produces the same gut feeling that Islam is backward and tribal, thus reproducing his own moral superiority.

Deliberative and thoughtful exchange about others is slow and plodding. It requires correction and revisiting of attitudes and beliefs that must be modified or discarded. The scrupulous attention to cognitive errors and misinformation is evolutionarily new and we are not yet so good at it, especially when deliberation has to compete with the reptilian joys of hate.

First published at HartfordFAV

Carving Up the Internet with Blogs I Like: Some Conservative, Some Liberal, Some Just Fun

Blogs are probably the best form of user generated content. And finding good blogs is a challenge because there’s plenty of junk out there. Let’s take a look at a little of the organizational structure for blogs. The network of computers that connects us all makes for an ecosystem and every blog fits somewhere into that system. The first type of blog and the most popular is the personal blog. This is the type of blog where you express yourself and layout your own feelings and thoughts. Of course, if you happen to be bright and interesting and quirky than these are good blogs. But if you are dull and plodding than your blog will follow suit. A good example of a personal blog is You can check it out here:  is a personal blog that records the person’s life. A second type of blog is a filtering blog. These simply lists links with little or no commentary but they connect you to many other blogs. Filtering blogs filter the web from the blogger’s point of view. So some topics are more representative than others. Jason Kottke’s blog is a particularly good example that uses the web to represent his own interests particularly when he and his wife had a baby. You can find the blog here:   Jason Kottke’s Blog

Topical blogs are of course extremely popular  and they are simply devoted to issues and focused topics rather than the blogger.  You can probably imagine the variety of topics available on the Internet.  Politics is important but less so than you might think. A Pew Internet research study in 2006 found that only around 11% of all blogs were primarily about politics .  You might also try The Daily Kos and The Artful Parent.  Topical blogs usually take the practice of  writing a post like a news story;  that is, they describe an activity and then include additional information  and insights about that activity.  Some of these topical blogs are simply quirky and creative and enjoyable to read.  For this, I would recommend “your civic doody.”  You can find it here: Your Civic Doody.

Liberal blogs are plentiful on the web but there are even more conservative blogs.  One fellow who is chronically pissed and pretty fun to read  can be a found here : chronically Pissed. An angry liberal blogger. No holds barred language

And conservative blogs can also be informative  and a reading pleasure :  Conservative Blog  or Americans or

Conservative musings. Good portrayal of the conservative mentality

The conventions and the  practices of blogging will change over time.  Blogs will change as the technology changes  as well as the  communication interests of people.  Still,  there are millions of blogs and very few of them receive very much attention .  But it is also important not to think of them as mass communication .  They are not designed  for the masses but for  slices of the audience. I think the issue of  whether blogs are simply a medium  or whether they are genre of writing  is an interesting one. If they are simply an electronic tool through which text passes  then they have relatively little to offer  other than speed and availability.  But if they are genre of writing  then blogs stand to  play a significant role in the expression of information.

Movie Stars, War Criminals, and Criticism of Israel

Once again we are confronted with monstrous contradictions, ideological ignorance as well as inconsistency, and an oppressive and unfair singling out of one group (Israel) that certainly smells of anti-Semitism if nothing else. It’s another one of those moments when the world seems less than sane. Israel a vibrant democratic market economy surrounded by less developed political cultures is targeted by a fringe anti-Israel movement called BDS or boycott, divestment, and sanction.

Daniel Schwammenthal wrote in The Wall Street Journal Europe about how the BDS crowd  might as well label Scarlett Johansson a war criminal of all things because she works for and supports SodaStream a highly successful sophisticated soft drink company. SodaStream is a model of coexistence, sustainability, peace, and corporate responsibility. They make a tasty fizzy drink and the company is operated by the Israelis and Palestinians together including Jews, Muslims, Christians, and Druze. The company is known for its environmental sensitivity and complete equality between Israelis and Israeli Arabs. There are no discrepancies in compensation and the Arab employees average more income than other Israeli Arabs. Again, the factory is an example of cooperation and what future relations could look like between Israeli Arabs and Israelis.

SodaStream has numerous factories but one of them is in the West Bank. That was all it would take for BDS to get fired up and target Scarlett Johansson and Sodastream as war criminals and violators of human rights. Never mind that if Israel is going to create factories and jobs that include Israeli Arabs than the West Bank is probably going to be implicated. I’m sure BDS’s slick public relations arm was drooling at the opportunity to use Ms. Johansson’s celebrity to magnify their own media presence.

Never mind again that this is pseudo-activism designed to keep pressure on Israel along with a constant flow of criticism without paying any attention whatsoever to issues and analysis. The location of the factory would probably end up in that portion of what is now the West Bank that will be the new state of Palestine – someday one hopes. Additionally, the economic infusion and stimulation provided by SodaStream is not insignificant and makes for considerable economic benefits to the local community. It seems as though BDS is more interested in boycotting the factory and subjecting it to inflamed media criticism than it is the well-being of the 500 Palestinians and their families that work in the factory.

But BDS must be taken seriously because they have convinced more than a few governments and organizations to withdraw investments from Israel. The EU is on the verge of preventing funding that benefits anything related to the West Bank. The pressures on Israeli banks that have relationships with settlements is preventing EU investment money from helping various communities. Once again sanity seems to elude these people and their organizations. It will not be long until Iran is one screw turn away from a nuclear weapon but the sanctions imposed on them don’t seem to be very bothersome. Democratic freedoms of all sorts including gay rights struggle amidst Israel’s neighbors but the EU turns a blind eye. Mahmoud Abbas continues to pay salaries and ignore terrorism.

And all this time the EU continues to support Palestinian communities even though their record of development is poor. They support the Palestinian right to ignore serious peace treaty attempts and encourage them in numerous unproductive ways. Everyone knows, for example, that some sort of compromise is going to have to take place in which Israel keeps selected settlements in exchange for giving up others. Moreover, there will have to be adjustments and compromises on all sorts of issues pertaining to refugees, borders, and the definition of each state. And, yes, Israel too must make some changes, but the EU does not work with Palestinians in a pragmatic manner designed to move them toward solutions. The EU does not communicate or use its position as an honest broker to properly direct Palestinian attention.


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