A couple of nights ago I went to a Jewish Community Center to listen to a talk by a respected scholar of Middle Eastern politics and the Israeli-Palestinian conflict. It was an enjoyable evening with pleasant enough talk. Actually, it was more like a prayer meeting than a community political lecture. The audience was composed of Israel supporters and there were prayers and the singing of Hatikvah.
But what struck me was the casual and confident ease with which people claim media bias. One presenter proudly and enthusiastically declared that she was going to cancel her subscription to the New York Times, as if that would do anything other than make her less informed. I know the media are an easy target and as an active specialist in these areas myself I encounter the charge of media bias regularly. Still, it is frustrating how little effect I have on people when I explain the multitude of perceptual distortions that go into their conclusions about bias, followed by an explanation of the difference between “bias” and “perspective”.
We can’t seem to explain to the public that people watch the news for a multitude of reasons, many of which have little or nothing to do with the acquisition of accurate information. We watch news for mood management, social rehearsals, and all sorts of cognitive needs. The more one watches the more they are bound to encounter bias or develop distrust.
You know that individual psychology and cognitive distortions are implicated when both sides of an issue claim bias. There are a dozen studies that show the same footage or text to two different groups, only to have that message interpreted completely differently by the two different groups depending on their entering perspective. No news story is completely free of values, and no story includes all potentially relevant information.
In one study available here the authors found that presentation variables such as agency in headlines and focal point of photographs all contributed to different (perhaps just “different” and not distorted) interpretations. And just as one would predict, according to the hostile media affect, the roomful of Israel supporters saw bias against Israel everywhere, noting the New York Times, when in fact the research cited above indicates that the New York Times is mostly pro-Israel. The hostile media affect is the tendency for highly involved individuals to see media coverage of their issue as biased against their own position. Their own ego involvement and engagement with the issues makes it impossible for them to process a new story objectively. In fact, coverage of the Israel Palestine conflict has traditionally been so supportive of Israel that the American public is uninformed about the Palestinian narrative and political position. Zelizer and colleagues in the reference cited above found that the New York Times, Washington Post, and Chicago Tribune had remarkably similar coverage of the intifada with the Times being more supportive of Israel.
But the difficulty people have with the distinction between “perspective” and “bias” is particularly disappointing. Not a single person at the lecture interpreted news stories as a perspective; they only saw bias everywhere they looked. A perspective is a defensible and explainable viewpoint from which one member of the group sees an issue; it is a point of view. The perspective can be impartial and defensible. To say it is defensible means that the holder of the perspective is fair-minded and has come to his or her opinion on the basis of acceptable reasons and evidence. This does not mean that other evidence is not available or different interpretations are not possible, just that the holder of the perspective has thoughtfully considered alternatives and sincerely tried to weigh competing evidence. Being a “liberal Democrat” or a “Zionist” is defensible and can be explained on the basis of acceptable reasons. But the same is true for being a “conservative Republican” or an “anti-Zionist.” It is the clash of these perspectives that results in reasonable disagreement. There is disagreement because the two perspectives support different positions and hold different values, but both perspectives are defensible from evidentiary, rational, and cultural standpoints.
A bias is holding an unfair and indefensible attitude or opinion. The holder of the bias is typically close minded and unwilling to consider additional evidence and alternatives because he or she pre-judges new information and alternative perspectives and refuses to engage in proper and sufficient information processing that might result in opinion change. Certainly, putting aside beliefs and working to form new conclusions is difficult. But it remains a communicative behavior that is central to problem-solving and part of the general communicative process that forms the foundation of democratic conflict resolution and the management of conflicting groups.
There is a correlation between the American media landscape and the change in public discourse, especially presidential discourse. Trump represents a different type of person to occupy the office and that is especially true of his language, digital media use, and discursive practices. As more than a few people have noted, we are in a historical period were authority is disrespected and challenged on all sides. Facts just don’t seem to matter. And when we become disconnected from facts it is possible to believe anything. So science is rejected and challenged on the basis of arguments and reasons outside the boundaries of science. Global warming, climate change, the value of vaccinations, etc. are all subjected to a set of criteria and justifications incompatible with proper scientific standards of reasoning.
Trump is a frightening extreme when it comes to ignoring facts and simply making it up or saying whatever he pleases. And the situation is even more egregious when you combine his temperament with a personality disorder. That is, he is so incapable of accepting criticism or recognizing defeat that he digs in his heels and lashes back even more aggressively. The truth be damned. When you combine this disposition with the fact that he actually knows very little and is unschooled in diplomatic, political, and intellectual conversations you have a problem. The mix can be combustible. Remember he said most of his knowledge is based on the Sunday news shows so his political knowledge is about equivalent to whatever information comes in a headline service.
The Media and the Formation of Trump’s Consciousness
What kind of mediascape does Trump live in? His vocabulary, short assertions, egocentrism, and incomplete grasp of the issues have been fashioned as a result of his emergence from a network of communication patterns and exposure to issues situated within the particular media environment. In a word, Trump talks like and processes information like those in his dominant mediascape. Let me be more precise.
Rodney Benson in a paper for Goldsmiths describes “The New American Media Landscape.” Benson essentially posits three segments of the US journalism field. The first is a vast infotainment field that is populated by well-maintained websites such as Yahoo and the Huffington Post. Local commercial television and the innovative websites Vice and Vox are included in this category. These sites produce news in an appealing fashion intended to attract audiences; they do some interesting things but are designed more to attract attention then quality information. A second segment of the mediascape is the partisan media represented by Fox (conservative) and MSNBC (liberal). The political blogosphere is also pertinent here. This is the terrain of biases and shouting matches where slavishly clinging to a political perspective, even if it’s an indefensible perspective, in order to bring down the other side is the primary motivation. And the third territory is the mainstream quality media such as The New York Times and Wall Street Journal. Specialty magazines and academic papers are also part of the quality media landscape.
Trump is always critical of the mainstream quality media because they are issue and data based in an effort to treat issues according to their quality and allowing good solutions to emerge rather than insisting on a political perspective that is forced on everyone else. The mainstream quality media is more critical and analytical and seeks to attract an audience on that basis. Trump’s discourse and primary influences clearly match the second level partisan terrain of the media characterized by distortions and misinformation. His name calling and bombastic style are contrary to what a functioning democracy requires which is a public narrative that recognizes differences.
The image of Trump as a populist nationalist (I will reserve judgment on using the word fascist for now) is increasingly defensible as he continues to appeal to an angry population by stoking the fires of their resentment. His 3 o’clock in the morning tweets make him an active participant in the partisan landscape. Apparently, a couple of nights ago Trump was watching a program on flag burning as symbolic speech. Consistent with his unreflective style he tweeted his immediate emotions which were to assert that burning the American flag should result in either jail time or loss of citizenship. He used new social media (Twitter) to blurt out an unconstitutional and indefensible gut reaction exerting a sense of power. His behavior from the partisan landscape was responded to by the quality media with a lecture for Mr. Trump on the Constitution and the extent to which it protects symbolic speech, of which the Supreme Court has established. This is one thing – maybe even to be expected – from a private citizen but a little scary and disappointing from the President of the United States. I suspect we will see more media territorial framework tensions as Trump’s partisan media style clashes with other segments of the media landscape.
This video makes some very strong points and is worth watching. I suggest you click on it now and watch. The video is sponsored by “Media Matters” which is a liberal organization but one that has the interests of our democracy in mind. It is possible to make the case that systematic and consciously perpetrated bias by Fox News governs their organizational identity and has quantifiable effects on voting patterns and political knowledge. The claims of news bias are so pervasive and so self-contradictory that it’s damaging any remnants of news credibility. Everybody believes the news is biased right up until the point the news says something they agree with. And, moreover, people are absolutely convinced that their perceptions are correct and their understanding of the issues and whatever source they came from is accurate. The public is shockingly naive about the frequency and forms of information processing distortions.
Let’s pay attention for a moment to this issue of news bias and try for some rigor and conclusions that result from data and controlled studies. I’ve grown weary of everyone complaining about the news and biases especially when all the complaints are simply self-serving. It borders on fascinating how few people see their own distortions and biases. Every Trump supporter is convinced the New York Times and the television media – minus Fox News – favored the other side and was critical of Trump while being charitable toward Hillary. And Hillary supporters (although in much smaller numbers) lamented the fascination with Trump that brought him so much free media time.
I would call your attention to a study directly confronting this issue of Fox News and its impact in the news sphere. The authors examine the impact of media bias, the persuasiveness of a particular media, the likelihood of voting, and mobility rates. Moreover, and something most citizens don’t think about, the review of the studies includes conditions of the receivers. In other words, the same news programming does not have the same effect on everyone. So, on the basis of survey research the authors found that 22% of the population believed that Saddam Hussein had weapons of mass destruction, but 33% of Fox News viewers believed he had weapons of mass destruction. The findings hold even after controlling for party identification.
Additionally, exposure to conservative media has an effect on voter choice including being responsible for switching some Republicans to Democratic voters. The results are slightly conditioned by the psychological state of receivers. Those watching Fox news for the first time were more persuadable than viewers who watched consistently. This particular study focused on Fox News and conservative media but I would presume that the pattern of results apply to liberal media as well even if the effects are stronger or weaker.
My concern here is not to repeat the pernicious effects of Fox News or biased media but to sound the alarm for increasing pressure to both find quality outlets of information, as well as “educate” the public a little more about the nature and exposure to bias and what to do with it. Fox News is responsible for taking partisan positions and making some extreme even outrageous claims; these then get repeated and spread throughout the population thus multiplying the distorted effects.
Turning more toward public media rather than commercial media is one response to this situation. Public media presents more in-depth and critical news about domestic and international affairs and is capable of increasing citizen engagement as well as quality information.
The Republicans have lied so systematically and pervasively that they now have created a new lying monster and it is loose in the streets and no one seems to be able to capture him. It’s Frankentrump. The fact checking websites are ablaze with Trump’s lies. Of course, no one expected Frankentrump to last this long, no one thought the little monster was anything other than annoying and while he might terrorize the streets for a few days he was mostly entertainment value.
But it turns out that the monster Frankentrump has escaped from the laboratory and is staying alive by continuing to terrorize the streets with even more lies and unsubstantiated statements. In fact, Frankentrump is moving into the mainstream population. The village elders in the GOP are worried because they are losing control of him. And, he is upsetting the GOP establishment because his lies and misinformation are not being corrected properly which means this monstrosity continues to feed, grow, and is difficult to contain. How was Frankentrump created?
Frankentrump is the monster that was born of three maniacal mothers all related to the GOP. It’s common enough and facile to say that all politicians lie or that both Democrats and Republicans manipulate information but it does not mean that the two parties do it the same way or have equal skill. The Republicans are far more skilled at lying than the Democrats and they have now created this beast slouching toward the presidency.
Frankentrump’s three mothers are (a) the Republican reality bubble created by their own system of media ownership and think tanks, (b) the era of “post-truth politics,” and (c) new media. You can read more about Trump and the media here.
(a). It’s fairly common knowledge that in the last decades the GOP has successfully created think tanks, media outlets (Fox News), cable programs, talk shows, and publication opportunities all designed to perpetuate a conservative agenda. There is nothing inherently wrong with this except in the case of the GOP it has produced a toxic side effect which is that so many GOP candidates live in a bubble that is disconnected from reality. They have distorted the truth so frequently and so aggressively (e.g., Obama is a Muslim, Obama is not a citizen, veterans Swift-Boating Kerry, weapons of mass destruction, the Clintons killed Vince Foster) that they live in an increasingly insular world. Just look at this list of GOP presidential candidates – listen to how people talk about them as crazy, or scary, or embarrassing – and tell me they are not little monsters challenging conventions of evidence and reasoning.
(b). Post-truth politics is the fact that voters use crude heuristics to assess legislative proposals. This runs somewhat counter to the idealized Enlightenment view which to gather facts, draw conclusions, create policy on the basis of those conclusions, and implement. Post-truth thinkers identify with a group, adopt the position of that group, and then do nothing but seek confirmatory information. The Republicans have been particularly effective at finding heuristics. Every Democratic proposal is met with an unpleasant group identification. The proposal is socialism, or weak liberalism, or class warfare, etc. You can read more about post-truth thinking here.
(c). There is a loss of credibility and traditional media. The era when journalists were informed and asked tough questions and pointed questions designed to inform the public is slipping away. There is so much new media and user generated content that the power of the media has been drained in this sense. There are so many opportunities for expression that no one credible and respectable source can dominate the narrative. And most importantly perhaps is the strategy of simply accusing the other side of something outrageous, knowing it is false, but walking away from the accusation over time because the damage is done even though the accusation is false or constructed. Hence, Hillary Clinton is accused of negligence in Benghazi or inappropriately using a server in the State Department. These are non-issues that are blown way out of proportion and the goal is simply to make the accusation and damage the other person casting care about facts or truth to the wind.
And so the newest incarnation of this entire poison cocktail is the monster known as Frankentrump. The party elders have lit their torches and are trying to chase the monster from the village, but as of now they can’t catch him.
Matti Friedman writing in The Atlantic wrote a trenchant article about what the media gets wrong with Israel. Friedman makes the point that the press is failing the public when it comes to its duty to inform and provide a platform for issues and debate. In a number of publications Friedman has pointed out stories that are purely ideological, an overemphasis on stories with a certain perspective, and a disproportionate amount of media attention on the conflict without being particularly informative. You can read The Atlantic article here.
His analysis is important because it recognizes the banality of news gathering (the pressure of deadlines, journalist fatigue, financial constraints, distractions) and how it influences news gathering and results in mistakes and minor distortions. But Friedman claims that the true explanation lies elsewhere and that the flow of information is intentionally manipulated. Here’s his explanation.
First, international journalists in Israel live in the same social context and have a certain uniformity of attitude and behavior. The people in these groups know one another and that’s why four or five stories written by different people sound alike. There is a uniformity to the stories because this group of people share information and talk on a regular basis. Journalists also tend to be liberal and that’s one reason that the Israeli story, according to Matti Friedman, is less known and understood then the Palestinian story.
The same is true for NGOs and humanitarian organizations. Journalists view them through a positive humanitarian filter and consequently write about them in the language of public relations puff pieces. The truth is that these NGOs and humanitarian organizations have political agendas, plenty of funding from international sources, and are happy to buy drinks in the American Colony Courtyard.
A disdain for Israel is almost a prerequisite for admission to this journalist social club. The conscientious new reporter arriving in Israel will spend time educating himself or herself about the conflict including its history, religion, and cultural implications. But many new journalist arrivals to Israel cling to their colleagues who already have a framework and a “story” about who’s a good guy who’s a bad guy. Many of the standard criticisms have already been described and producing a story is little more than coordinating and repackaging stories that have already been written. The Middle East is full of failed governments that are authoritarian and corrupt, but there is more likely to be a story critical of Israel than anyone else.
Friedman bluntly indicts the Associated Press for having moved from a journalistic tradition of careful description to one of advocacy. Moreover, there has developed a narrative, or a story with standard plot lines and characteristics, that is increasingly consistent and coherent for both Palestinians and Israelis. But the Israeli narrative is fueled more by ideology than facts. The standard script for Israel has more bad guys (settlers, far right politicians, IDF, Netanyahu), but the only Palestinian “bad guys” are abstract groups (e.g. Jihadists).
There has always been a gap between what journalists write and what is actually going on, but in the case of the Israel-Palestine conflict the gap is too large and the distortions too intentional. The Israeli narrative, in addition to its long list of bad guys, portrays the Palestinians as weak and innocent victims and the Israelis as oppressors. Groups like Hamas choose journalists to talk to carefully and use them to magnify messages.
There is a cynical attitude about truth in the modern world which denies its existence and claims that any agreed-upon truths are social constructions anyway. Such an argument might be defensible on the basis of philosophical discourse but less so on the basis of political discourse. Much of what is written about Israel fits that narrative constructed by others and is either completely untrue or “untrue enough.” Ferreting out and reviewing as much truth as possible is a continuing journalist challenge.
The Israeli-Palestinian conflict is always here. It continues year after year as populations everywhere grow weary. The other issue that is always with us is the charge of biased news coverage. Large numbers of people will charge, for example, the New York Times with blatant bias and their fury seems to jump from the page. The next day another group will accuse the Times of being the mouthpiece for Israel. You can’t win and you don’t know who to believe. Margaret Sullivan of the New York Times recently expressed similar frustrations in an article called “The Conflict and the Coverage.”
Frustrating and futile as it seems to be, newspapers of quality such as the New York Times must continue to grapple with how they can do better. And they must continue to search for standards that ensure balance, context, and accuracy. Even though we have a tradition of aspiring to objective journalism the public remains ignorant about how journalists actually work, not to mention the difference between “bias” and “perspective.” Moreover it is impossible to write a story from a perspective that matches everyone. But let me suggest to you three good reads on the matter of covering Israel and the Israeli-Palestinian conflict.
The first one we mentioned above is Margaret Sullivan who is the public editor for the New York Times. Sullivan concludes that The Times does everything in its power to be fair and does have a basic worldview that Israel has a right to exist. This assumption puts them at odds with radical critics of Israel such that nothing The Times does will be satisfactory. She makes four suggestions: (1) provide more historical and geopolitical context, (2) improve the engagement between the newspaper and the public so that the public can ask questions and learn more about journalists, (3) improve the coverage of Palestinians, and (4) stop straining for equivalencies. In other words, take a stand when defensible and necessary.
If you want a perspective from a blogger strongly supportive of Israel who corrects biases and misunderstandings then go to “How Not to Report on Israel (and How It Can Be Done Correctly”). You will not find detailed data and argument on the site but you will find the perspective of a cultural native who is tapped into the consciousness of Israel. This is a useful perspective because many journalists covering the Middle East have a modest at best working knowledge of history, culture, language. This may not be true of journalists such as Thomas Friedman but he is an exception as well as an editorial writer which allows him to stay above the fray; that is, he is rarely if ever on the ground reporting facts.
A final reading is from Tablet magazine entitled “An Insider’s Guide to the Most Important Story on Earth.” In this essay a former AP correspondent explains how so much of the reporting fails to understand Israel. Yet the international media is consistent in its reporting and suggests a narrative or an understanding of Israel that is largely misdirected. First, so many media assumes that the Israeli-Palestinian conflict is more important than others where more people die and the politics are more contentious. This “magnification” process often associated with the media is truly operational here. The conflict also garners attention because it takes place in the center of the three Abraham religions – Judaism, Christianity, and Islam – and this infuses it with significance. Secondly, it is simply policy to favor stories that are about violence more than peace and reconciliation. When a political party is elected to government and it seeks a moderate path and contact with the Palestinians the story goes untold. This is true, according to Matti Friedman the author of the Tablet story, because of the pressure to maintain the consistent narrative that has the Palestinians as the underdog seeking a home and historical justice, but Israel as difficult and unmoving as it drifts rightward.
The coverage of Israel has moved from fair and supportive to unfair and critical. And no fair treatment of Israel can ignore either its strong Western democratic traditions or its moral failings. But it is also true that Israel is not a symbol for everything right or wrong, good or evil, solvable and not. The coverage of Israel requires some critical empathy on the part of all sides.
The media in general, and new media in particular, are increasingly effective tools used by extremist in Syria or ISIS. Even their extraordinary brutality is no match for the skill in which they are using new media to attract new recruits, send propaganda messages, scare the enemy, and promote their goals of a single Muslim state. ISIS is now one of the more sophisticated users of technology and they are intent on strutting their stuff to show the world what they can do. You can read more by Gabriel Wiemann on new technology and terrorism here and here.
First, ISIS begins with a historical frame or a brand if you will that marks them as epochal and steeped in the language of historic Islam and religious triumphalism. This brand frame is consistent and deftly designed for particular audiences. Hence, they refer to the current organization of states in the Arab world as “colonial” or “Crusader” partitions. They use video messages to challenge the arrangement of states and call for a single Muslim nation under the protective covering umbrella of Islam. Like all ethnopolitical groups, they claim to have been oppressed, mistreated, and brutalized such that they are justified in righting an ancient wrong. They frame messages designed for young recruits on the basis of ancient injustices and deep threats to their primordial claims of truth and geography. These messages must be working well enough because recruitment is up along with supplies and weapons.
You have to give ISIS their due with respect to rhetorical sensitivity and their ability to adapt to technology and message strategy. With just about the same skill as any Hollywood producer, ISIS creates a sense of importance, urgency, and participation in something greater than yourself. Messages are crafted differently for Westerners then Arabs (the Westerners get a softer less violent sell). Long boring speeches by Osama bin Laden on video sent to Al Jazeera were replaced by jihadists who were familiar with colloquial English and could speak to American youth about liking their next-door neighbor because you borrow their lawnmower, but how that neighbor was really an enemy of Islam. Now ISIS has mastered twitter, Facebook, and has many messages translated into various languages. They send images through Instagram and travel with a camera person who takes video of battles and dramatic moments to be used later in the other images.
The website ask.fm (you need to logon and get an account) has a section where you can ask questions about how to travel to a particular location and join ISIS including suggestions on what to bring. There are instant messaging programs designed for communication that can be kept secret and are not made public.
Terrorist and extremist groups have been using social media for some time now but the effectiveness of these media will only grow. These new communication technologies are cheap, accessible, and highly interactive. They promote more individualized contact as well as coherent yet dispersed communities. Combating these new forms of connectivity is increasingly more interesting and challenging than understanding how ISIS are other groups use them.
5 dumb moments when it comes to the Israel-Palestinian conflict. At the number 5 spot is Joan Rivers. She claims to know what is going on between Israel and the Palestinians because “she has been there.” I suppose if you can afford to fly to Israel then you will become knowledgeable. All of the nuances of the conflict become clear to you as you relax by the pool at the King David. Of course your credentials are never more evident than when you claim somebody else is not bright enough to understand the issues.
Howard Stern, coming in at number 4, uses the same approach to the discussion which is to claim everyone around him is stupid and doesn’t have the right to speak, attacks easy targets such as Rihanna, and spouts mostly macho stereotypes about Israel or the Palestinians.
Below is a video featuring conservative talk show host Dennis Prager (number 3) and he commits the sin of simple simplicity. Prager stares into the screen with an unemotional tone about how this problem is not so difficult, it all boils down to the fact that “they hate us.” Prager cites the line often attributed to Netanyahu that if the Arabs lay down their arms and announced peace there would be no more war, but if the Jews lay down their arms and announced peace, there would be no more Jews.
This is the “they hate us” theory. It is an emotional shorthand that distills every political disagreement and the entire history of the conflict including the clear political issues into a single emotional outburst. The “they hate us” theory trivializes politics, turns issues that truly demand attention into unsolvable simplicities, and promotes a defeatist sense that nothing will change.
I could not resist an example from Hamas which is just about laughable because it will say anything it needs to at any time regardless of the lie. Of course the segment is not “funny” but it is absurd which makes it funny. This fellow from Hamas actually invoked the blood libel’s from the primitive past. He did it in Arabic probably as a result of speaking different ways to different audiences. Still, to make reference to such silliness is so intellectually embarrassing that I just had to include it.
This Is Senator Gohmert from Texas and he fits the entire stereotype. This is the number 1 funniest and dumbest statement on the Israel Palestine conflict. The poor fellow has his politics, history, and religion confused and it is wrapped around his delightful Texas idiomatic speech.
The table above represents the most and least expensive countries in the world. I’m not so concerned in this posting with a discussion of cost of living but with the relationship between how expensive it is to live somewhere and access to media, computers in particular. There is a correlation, a strong correlation, between developing countries and what has been termed the “digital divide.” This lack of access to information and information technology is not a simple unfortunate byproduct of other things, but a crucial issue with respect to economic and social development. Media access will provide the crucial information and knowledge that make developing countries more productive.
The full implication of the consequences of the digital divide are still being untangled, but there is no doubt that the cheapest places to live are usually developing countries and they lag significantly behind industrialized countries when it comes to technology and the Internet. Even more interesting and perhaps detrimental to developing cultures is the fact that these developing countries focus on infrastructure rather than how the technologies are to be used. Of course, infrastructure is important and necessary but issues in information strategies, diffusion of information, and political possibilities are perhaps more important. Communication technology lowers barriers to the development of democracy, helping disadvantaged communities, and facing social problems. There have always been the “haves” and “have-nots” but now there is the “information rich” and “information poor.”
Muslims and the Digital Divide
Catherine O’Donnell in an article on Political Parties and the Digital Divide explains that Muslims are increasingly wired and have made progress in the last years. In particular political parties are online accompanied by growth in blogs, listserv’s, and chat groups. Interestingly, politics in Muslim countries is increasingly online but the divide between rich and poor countries is greater than ever. Developed countries have more high-speed broadband and sophisticated infrastructure. Again, the price of living in developed and undeveloped countries is predictive. The cost of an hour of Internet in a cyber café located in one of the developed countries in the chart above has dropped significantly. But this is not true for less-developed countries.
Prejudice and the Digital Divide
One more insidious relationship is between race and technological availability and use. Technological power is deepening the levels of discrimination suffered by those who live in undeveloped countries and are especially a member of a minority or disadvantaged group. Technological power advantages those already in power and reproduces the class system that makes it so difficult for less powerful groups to prosper. The study “Falling Through the Net: Defining the Digital Divide” documents the relationship between the use of new digital technology and disadvantaged groups. Below are some conclusions from the study, which was completed in 1999 so the actual data has changed, but the general thrust of the conclusions still hold.
“Those with higher education have more access to information technology.”
“High income families are more likely than low income families to have Internet access.”
“Political disadvantages are correlated with communication technology disadvantages.”
There is not only a racial divide but an ethnopolitical one. Group contact, including dialogue and deliberation, predominantly rely on access to new technology. And this is increasingly true because new technology provides the means and opportunity for communicative exchange at a far greater level then could ever be achieved by organizing face-to-face contact.
Computer skill and access to the technology and training necessary to maximize their use is a form of new power. If these new technologies are not made available to disadvantaged groups then power gaps will grow even greater and the differences between groups that typically lead to tension and communicative distortions will be exaggerated. Equally as important is the content that travels on communication technology. Dialogue between contentious groups such as Islam and the West must find the public sphere. This is most likely to be in cyberspace.